VW-T Privacy Notice
This notice explains the policies that Volkswagen Transporters Ltd hold in accordance with the General Data Protection Regulations (GDPR). It also explains the data subject’s rights under the GDPR whether the subject be a business contact, a customer, or a supplier of ours. When we refer to ‘we’ (or ‘our’ or ‘us’), that means Volkswagen Transporters Ltd (company registration number: 08518818).This notice applies across all websites that we own and operate and all services that we provide.
When the data subject uses our services, such as our website forums and mobile applications, order products or request information, we may request personal information about you, and we may need to hold this information to enable us to contact you. This includes identifiable information about the subject, like name, date of birth, email, address, telephone number, payment information, income details (for the purpose of finance quoting) and support queries. We will only be process your data where it might be relevant to you in a professional capacity and the data subject has the right not to provide such information but it might limit the use of some parts of our websites or services.
The majority of information we collect, we collect directly from the data subject. Some personal information will be collected automatically from other sources or trusted third parties like when visiting our websites, or using our website finance calculator and/or other services. Information might include your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on in order to better inform, personalise and improve our services. Some of this information is collected using cookies and similar tracking technologies. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. Please see our website specific Privacy Notice for more details.
Personal data will be;
Collected based on the consent or contractual obligation between us and the data subject or in accordance with a legal obligation unless overridden by the subject’s rights.
Processed lawfully, securely and in a transparent manner in relation to the data subject.
Accurate, relevant and of a legitimate interest.
Protected against accidental loss, destruction or damage, using appropriate technical or organisational measures.
We will use a person’s data to;
Assist us in managing relationships with the data subject.
Enable us to provide information requested by the data subject from us or information we are required to send the subject for example for quoting and remittance purposes.
Enable us to provide operational communications, like changes to our websites and services.
Provide marketing communications in accordance with your marketing preferences through our own websites and services or through third party websites and their platforms.
There will be times when we need to share a subject’s personal data with third parties. We will only disclose your personal data to:
A third party where we have the data subject’s consent or;
Any third party service providers and partners who assist and enable us to use the personal data to, for example, to comply with tax and accounting requirements, support delivery of products and services, or provide functionality on the website or services, or to market or promote our goods and services to the subject.
Regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure.
An actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business.
Please see a list of trusted third party service providers that we use;
Kreston Reeves Accountants Springfield House, Springfield Road, Horsham, West Sussex RH12 2RG. www.krestonreeves.com – Volkswagen Transporters Ltd’ registered office.
Xero- Cloud based accounting software for accounting support. (Data hosting provider’s servers located in U.S)
Evolution Funding, www.evolutionfunding.com –for financial products, services and advice.
Worldpay merchant services- Although we accept card payments, and use a payment gateway, we do not store credit/debit card details.
DVLA Swansea – In some circumstances vehicle registration details will need to be sent to DVLA, and only with the data subject’s consent.
We will retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal requirements, or 6 years to comply with tax and accounting requirements).
As a data subject it is your personal data and you have certain rights relating to it. Your rights include:
- Knowing what personal data we hold about you, and to make sure it’s correct and up to date when informed of any changes.
- You may request to see any personal data that we hold about you within a 1 month timeframe and free of charge.
- You may request a copy electronically or otherwise of your personal data within a 1 month timeframe and free of charge.
- You can object to our continued processing of your personal data at any time.
- You can request us to delete any personal data that we hold about you at any time.
- The right to lodge a complaint with a supervisory authority.
- You can exercise these rights at any time by sending us an email.